Tuesday, June 15, 2010

Book Review: Good to Great

Title: Good to Great
Author: Jim Collins
Reviewed Format: Hardcover
Pages: 260
Rating: 5 Stars

Review: This is a great book.  I went in a little skeptical... When everyone talks about how great a book is (and when the executive office of your employer is said to carry it around in their uh... knapsacks?) it always makes me question the hype and take a closer look than I maybe otherwise would.  Great expectations, and all that.  Well, this is a great book, but I'm not sure how many people actually get the message when they read the thing based on my own conversations with and observations of people who tout its message. 

Jim Collins and a team of 20 other researchers affiliated with the University of Colorado Graduate School with the stated mission of studying companies which had established a baseline of merely good results (market average) but suddenly underwent some kind of seemingly major transformation and became great companies that sustained results for at least 15 years after the transformation event.  The team made a very conscious decision to ignore their own biases and preconceptions and try to analyze their data and findings objectively-- what they found shocked them (and me).

I think the collective "we" (Jim Collins, et al., included) imagined that they'd find companies helmed by rockstar CEOs, radical transition plans, excellent management of said transition, and drastic transformations.  What they found instead-- and in EVERY ONE of their eleven subjects (the only found eleven companies that met their good-to-great criteria)-- was that the transformation was actually a very starting one that gained more and more momentum as the becoming-great company pushed on their figurative flywheel (one of the books central concept).  The book has seven chapters each about a specific concept, but several of them really cover a lot of the same ground and I would say there's really three central lessons to be had from this book.  They are:

1. Level 5 Leadership - humble leaders who direct all of their sizable ambition towards building a great company... And hire people like them with a focus on values instead of on skills.  (The book categorizes these as "disciplined thought.")
2. Hedgehog Concept - understand what your company can be great at and focus only on those things.  Do not tolerate people who don't understand this or what it implies. (The book categorizes these as "disciplined action.")

3. A Culture of Discipline - When you've worked on the above to concepts the next part should be easy, but is essentially a business culture that becomes determined or even fanatic about hiring the right kind of people for the job and adhering to the Hedgehog Concept.

What it all really boils down to, is getting the right people on the bus AND the wrong people off the bus and the rest of it will tend to fall in place.  Of course the book itself has numerous examples and data to support the findings of the research teams' findings and is well enough written to be a clear and easy read.  The attribute I found most compelling was the fact that the research turned up the same factors and steps for every one of their subject companies so as far as data goes it was extremely clear to me that they are really on to something.  As I consider the actions and performance of the company I work for, it has become impossible to view them without constantly evaluating them against the findings of this book.  I very highly recommend this book for anyone interested in what makes some companies great.  (5 stars)

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